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Enable SSL on Your POP or IMAP Email Client

On Wednesday, August 12, the Computing Center made a security change to Haverford's email server. You must now use a Secure Socket Layer (SSL) to check your email. Only those desktop clients configured to use SSL can get new email. This is the case for all desktop email clients, regardless of whether you are using the IMAP or POP protocol to get email.

Who is Affected by This Change?

You are affected if . . .

• You read Haverford email with Eudora or Thunderbird, our supported desktop mail clients.
• You read Haverford email with a desktop client, such as Outlook, Outlook Express, Windows Mail, Mac Mail, Thunderbird, or Entourage.

You are not affected if . . .

• You ONLY use web mail--Squirrelmail or Emumail--to read Haverford email.
• You forward your Haverford email to a non-Haverford account, such as Gmail, Yahoo, or Verizon.

What Action Must Affected Users Take?

You must upgrade or configure all your desktop email clients to work with POP with SSL or IMAP with SSL.

Make sure that you follow the instructions below for all email clients you use to get Haverford email -- do this on your home computers as well as campus systems.

NOTE: The instructions below assume that your client is already configured to get Haverford email. For general email installation instructions, including our mail server names, see Install and Configure Email Clients -- General Instructions.

Enable SSL on Windows Clients

• Eudora for Windows
• Outlook XP/2002
• Outlook 2003
• Outlook 2007
• Outlook Express
• Thunderbird
• Windows Mail

Enable SSL on Mac Clients

• Eudora for Macintosh
• Entourage
• Mac Mail
• Thunderbird

Eudora For Windows (POP only)

We recommend all Windows users upgrade to the current version, Eudora 7.1. However, you must use at least version 5.2. POP with SSL is only supported on Eudora version 5.2 and newer versions.

1. Open Eudora.
2. From the Help menu, select About Eudora...
3. Note the version you are running. It should be version 7.1.0.9. Click the Close button.
4. If you are not running version 7.1.0.9, go to http://eudora.com/download/ to download and install the current version.
5. From the Tools menu, select Options...
   
6. Select the Checking Mail category on the left. In the section Secure Sockets when Receiving select Required, alternate port.
   
7. Click OK to close the Options window.

Outlook XP/2002 and Outlook 2003

1. Open Outlook.
2. From the Tools menu, select Email Accounts.
3. In the E-mail Accounts wizard screen, select View or change existing e-mail accounts. Click the Next button.
4. Highlight your Haverford e-mail account and click the Change... button.
5. Click the More Settings... button on the Internet E-mail Settings screen.
   
6. Select the Advanced tab on the Internet E-mail Settings window.
7. In the section under Incoming Server, click to check the box next to This server requires a secure connection (SSL). The port number should automatically change to 995 (for POP) or 993 (for IMAP).
8. Exit the settings menu. Click OK then Next then Finish.

Outlook 2007

1. Open Outlook.
2. From the Tools menu, select Account Settings...
3. Select the E-mail tab and double-click on your Haverford account.
4. Click the More Settings... button.
   
5. Select the Advanced tab on the Internet E-mail Settings window.
6. In the section under Incoming Server, select the check box next to This server requires a secure connection (SSL). The port number should automatically change to 995 (for POP) or 993 (for IMAP).
7. Exit the settings menu. Click OK, then Next, then Finish, then Close.

Outlook Express

1. Open Outlook.
2. From the Tools menu, select Accounts.
3. In the Internet Accounts window, click on the Mail tab.
4. Highlight your Haverford e-mail account and click the Properties button.
5. In the Properties window, click on the Advanced tab.
6. In the section under Incoming Server, select the check box next to This server requires a secure connection (SSL). The port number should automatically change to 995 (for POP) or 993 (for IMAP).
7. Click the OK button to close the Properties window, then Close the Internet Accounts window.

Thunderbird (Windows and Macintosh)

(If you have not yet done so, upgrade to Thunderbird 2.0 to address several vulnerabilities in older versions. See http://www.mozilla.com/en-US/thunderbird/.)

1. Open Thunderbird.
2. From the Tools menu, select Account Settings...
3. If necessary, expand your account details by clicking on the + (plus) sign.
4. Select Server Settings.
5. In the Security Settings section, under the heading "Use secure connection," check SSL. The port number above should automatically change to 995 (for POP) or 993 (for IMAP).
6. Click OK.

Windows Mail

1. Open Windows Mail.
2. From the Tools menu, select Accounts...
3. Highlight your Haverford e-mail account and click the Properties button.
4. In the Properties window, click on the Advanced tab.
5. In the section under Incoming Mail (POP3), select the check box next to This server requires a secure connection (SSL). The port number should automatically change to 995 (for POP) or 993 (for IMAP).
6. Click OK, then Close the Internet Accounts window.

Eudora for Macintosh (POP only)

We recommend all Macintosh users upgrade to the current version, Eudora 6.2.4. However, you must use at least version 5.2. POP with SSL is only supported on Eudora version 5.2 and newer versions.

1. Open Eudora.
2. From the Eudora menu, select About Eudora...
3. Note the version you are running. It should say version 6.2 on the top of the window. Click the OK button.
4. If you are not running version 6.2, go to http://eudora.com/download/ to download and install the current version.
5. From the Special menu, select Settings.
   
6. Select the SSL menu on the left.
   1. From the SSL for POP drop down menu, select Required (alternate port).
   2. In the section Standard Port SSL Negotiation, select Maximum Compatibility.
   3. In the section Alternate Port SSL Negotiation, select Maximum Compatibility.
      
7. Click OK.

Entourage

1. Open Entourage.
2. From the Entourage menu, select Account Settings...
3. Double-click on your account to edit it.
4. In the "Receiving Mail" section, select the Click here for advanced receiving options button.
5. Check the box for This service requires a secure connection (SSL). Notice the default port changes to 995 (for POP) or 993 (for IMAP).
6. Click OK to close the Accounts window.

Macintosh Mail

1. Open Mail.
2. From the Mail menu, select Preferences...
3. Select Accounts.
4. Highlight your Haverford account and click on the Advanced tab.
5. Check the option for SSL.
6. Close the Accounts window as you close any Macintosh window. (Click on the red circle in the upper left corner.)
7. When prompted, save your settings.