Webmail Tutorial

Introduction
Recommended Schemes
Signing On
The Inbox
Reading Email
Composing and Sending Email
Using Folders
The Addressbook
Setting Preferences
Filters
Quotas
Logging Out
FAQ

Use Webmail

Quotas in Webmail

All Webmail users have a quota of 40 MB (or 40,960,000 bytes*, or 40000 kilobytes.) This is a very generous quota. Other webmail services such as Hotmail or Yahoo mail have quotas of only 2 MB. If you exceed this quota you may get a message similar to the following:

Message quota of 40960000 bytes exceeded. Delete messages to clear some space.

Your quota and current space used is displayed at the bottom of your Webmail inbox:

Webmail will not display any new messages in your inbox while you are over quota.This quota only applies to the mail you have stored in folders in Webmail, not the mail in your inbox. Thus, you can avoid the quota problem altogether by not moving mail out of your inbox, but this has the additional consequence of causing Webmail to load slowly when you first start it up. If you wish to use this method of remaining under quota, we suggest regularly checking your email on your main computer with Eudora, and keeping only the messages you need available everywhere in Webmail. Forty megabytes is more than enough room to store all the mail you need unless these messages contain very large attachments.

The most common reason users exceed their quota is because their Trash folder has become very large. If you have selected the Trash Folder option in your settings, Webmail does not delete email when you click the Delete button— it just moves them into the Trash folder. Empty your Trash Folder by clicking the "Empty Trash" link in the Webmail menu.

If you are still over quota after deleting your trash, the only other way to get under quota in Webmail is to delete messages out of your other local folders. You can move messages from one local folder to another; however, you cannot move messages from a local folder to your inbox. This means you cannot simply use Eudora to download your messages, then delete them from Webmail. Eudora cannot download messages that are stored in a local folder.

This is the scheme ACC recommends for getting yourself within your Webmail quota:

1. Empty your Trash Folder.
2. Delete any outdated, unimportant, or unneeded email from your local folders.
3. Download any attachments you have stored in Webmail local folders to your main computer, then delete the messages that contained the attachments.
4. If you still are over quota, you will probably wish to download one or more of your folders to your hard drive, then either delete it or remove messages from it. To learn how to do this, see the Using Folders page. If you had to export a folder to get yourself under quota, you are probably not using the most appropriate scheme for checking your email. See Email Schemes to find out what email methods are best for you.

*There are actually 1024 bytes in one kilobyte, not 1000, like you would expect.