General Policies and Administrative Details

• Who's Who in ACC?
• Email Lists and addresses
• Hours of Operation
• Helpdesk and the Multimedia Lab
• Scheduling and Hours
• Shift Coverage
• Missed Shifts and Lateness
• Probation
• SWAP
• Training
• Electronic Mail
• Pay Rates, Timesheets, and Paycheck Procedures
• Testing and Pay Raises
• Additional Opportunities for SAs
• Lab Access, Keys, and Cardkeys

General Procedures & Techniques

• Opening a Lab
• Starting Your Shift
• During Your Shift
• At the End of Your Shift
• Closing the Lab
• Reserved Computers
• Crowded Lab Procedures
• Supported Software
• Temp Storage and File Protection
• Responsibilities for Helping Users
• Encourage good computing practices among Haverford students
• In Case of Trouble
• Rules for Using the Labs

Volunteer Monitor Training

Acceptable Use Policy for Students

Account Access and Privacy Statement