For information about Web accessibility, please contact the Webmaster at webmaster@haverford.edu.

Haverford College

Telephone Services

Student Phone Directions

General Calling - PIN • Credit Card Calls, Collect Calls, Third party charges • Fees and Charges • Centrex Features • General Help

Haverford has installed a telephone Centrex system from PECO TelCove for all dormitory residents.

All resident students should have received a Personal Identification along with details of the billing system from STC Services (x2900), the contractor hired by the College to provide billing information and basic support for the system.

Each communications outlet in student bedrooms has been assigned a telephone number. You will note that the standard Communications Outlets have several jacks in them. The one in the upper right hand corner is for voice communications and includes active dial tone. The lower left hand jack is the one normally used for your computer connection. The associated telephone number is available in several sources:

  1. Online list. Find your room number in the following list to get the phone number assignment http://www.haverford.edu/telephone/phonenumbers/stations.pdf.
  2. Master lists will be available in the Business Office from Dottie Penrose, 610-896-1243.

General calling - PIN

General campus calling can be done by using the last four digits of the phone number. This is true now for all student phones. All student telephones are in area code 610, exchange 795.

All calls off campus (and calls to administrative telephone numbers at present) are made by dialing: 9 Followed by your PIN Followed by the number to be called.

Calls in the immediate Haverford/Ardmore/Bryn Mawr area will be free but require the use of your PIN number.

Other calls will be charged to the PIN number used, and billed to you by STC Services on behalf of the College. Your PIN number can be used from any student phone location. Don't give out your PIN number to others, or use another student's PIN number.

Fees and Charges

  • $3 Monthly PIN Fee
  • Calls within Continental US (outside of Local area) only 8¢ per min. - 24 Hours a day, 7 days a week
  • Local Area - 4¢ per min (area 2-4)
  • INTERNATIONAL CALLS: Rates vary according to location. Please ccontact STC Services (x2900) for exact rates.

Credit Card, Collect, Third Party Charges

For calls on a credit card or to make collect calls, Dial "00"

Centrex Features

DISTINCTIVE RINGING: Different patterns let you know the type of call your are receiving. A call originating on-campus or transfered from another phone is a single ring. An external call is a double ring.

CALL FORWARD VARIABLE: ( codes 72 to activate, 73 to deactivate ).

To forward calls within the Centrex system if you will be away from your phone, dial 72 + XXXX , the last four digits of the phone number to be receiving the calls. Wait for the other end to answer and the forwarding is activated. To deactivate, dial 73.

CALL TRANSFER, 3-WAY CALLING: To transfer a call to another Haverford Centrex extension, depress the switch hook or "flash" button on your phone, listen for the new dial tone, dial the four digit extension to receive the call. When the other person answers you can hang up for a transfer, or depress the switch hook to be included in a three way call.

CALL HOLD: To place the call on hold, press the switch hook or "flash" button on your phone, listen for the new dial tone. Dial the hold code, '#' . Listen for Confirmation tone. Lay receiver on your desk - do not hang up. To resume conversation, Hang up. When phone rings, pick up and resume conversation.

General Help

Help is available from the help desk at STC Services at 1-800-355-1081, 610-896-2900 or via e-mail at HELP@STCServices.com . Their web site is http://www.stcservices.com.

On campus, you can call the Business Office at 610-896-1243 for Dottie Penrose (dpenrose@haverford.edu).